Agreement to these terms
These terms govern your use of claylight.ai (the “Service”), operated by Claylight. By using the Service — whether as a business owner with an account or as a visitor chatting with a business — you agree to these terms. If you use the Service on behalf of a business, you represent that you have authority to bind that business, and “you” includes it. If you do not agree, do not use the Service.
The Service
Claylight lets a business publish information about what it offers — services, pricing, availability, and other business facts — and provides an AI counterpart that answers inquiries on the business’s behalf, prepares exact price-list quotes, books available appointments, requests deposits through hosted checkout, collects the details a visitor chooses to share, and sends transactional email. Claylight provides the software; it does not provide the underlying goods or services a business offers, and it is not a party to any dealings between a visitor and a business.
Accounts
Owner accounts are created by invitation. You agree to provide accurate account information and to keep it current. You are responsible for safeguarding your sign-in credentials and for all activity under your account; notify us promptly at bhaven@claylight.ai if you believe your account has been compromised.
Owner content and responsibility
Business owners retain ownership of the information they publish through the Service. By publishing it, an owner grants Claylight a license to host, process, and display that information as needed to operate the Service, including grounding the counterpart’s responses in it and presenting it to visitors.
The counterpart answers from the information the business publishes. The owner is responsible for that information being accurate, current, lawful, and something the owner has the right to publish — including prices, availability, and any commitments the counterpart is permitted to make on the business’s behalf. Publishing booking and deposit policy authorizes Claylight to transact within those bounds. Owners remain responsible for reviewing booking conflicts and overdue deposits and for any cancellation, rescheduling, refund, or dispute response; Claylight does not perform those actions automatically.
AI-generated content
Responses in a business’s chat are generated by artificial intelligence on behalf of that business. Although responses are grounded in the information the business has published, they may be inaccurate, incomplete, or out of date, and they are not professional, legal, medical, or financial advice. The business owner controls the published information the counterpart draws on. Confirm important details — such as prices, availability, and commitments — with the business directly before relying on them.
Acceptable use
You agree not to:
- use the Service for any unlawful, harmful, or fraudulent purpose;
- misrepresent your identity or affiliation, or submit another person’s personal information without the right to do so;
- attempt to manipulate a counterpart into ignoring its instructions, disclosing information it is not permitted to share, or acting outside the authority its business has given it;
- probe, disrupt, overload, or interfere with the Service, or access it by automated means such as scraping, except through interfaces we intentionally provide;
- publish content through the Service that infringes the rights of others or that is deceptive, defamatory, or abusive; or
- reverse engineer or copy the Service or its components, except where the law permits it despite this restriction.
Fees
Parts of the Service may be offered for a fee. Pricing and billing terms are presented to owners before any charge applies, and no charge is made without agreement to those terms.
Business deposits
A business may use a connected Stripe account to request a deposit for its services. Stripe hosts the checkout page and processes the payment to the business’s connected account; Claylight does not receive card details. The business controls its published deposit policy and remains responsible for its services, cancellations, refunds, disputes, taxes, and compliance with payment-network and Stripe requirements. A deposit may include a platform application fee charged to the business as part of the connected payment.
Third-party services
The Service can connect to third-party services at an owner’s choice — including Google Calendar for scheduling and Stripe Connect for hosted deposits. Third-party services are governed by their own terms and privacy policies, and Claylight is not responsible for them. How we handle data from connected services is described in our privacy policy.
Intellectual property
The Service, including its software, design, and branding, belongs to Claylight and its licensors and is protected by intellectual property law. These terms do not grant you any rights in the Service other than the right to use it as they allow. If you send us feedback, we may use it without obligation to you.
Termination
Visitors may stop using the Service at any time. Owners may close their account by contacting bhaven@claylight.ai. We may suspend or terminate access to the Service if these terms are breached, if use of the Service creates risk or possible legal exposure for us or others, or if we discontinue the Service — in which case we will give owners reasonable advance notice where practicable. Upon termination, sections of these terms that by their nature should survive — including ownership provisions, disclaimers, and limitations of liability — survive.
Disclaimers
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Claylight disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that counterpart responses will be accurate or complete.
Limitation of liability
To the maximum extent permitted by law, Claylight will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or relating to the Service — including anything a counterpart says or does on a business’s behalf — even if we have been advised such damages are possible. To the same extent, Claylight’s total liability for all claims relating to the Service is limited to the greater of the amounts you paid us for the Service in the twelve months before the claim arose or one hundred US dollars. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.
Indemnification
If you use the Service on behalf of a business, you agree to indemnify Claylight against claims and expenses arising from the information your business publishes through the Service or from your breach of these terms, to the extent permitted by law.
Governing law
These terms, and any dispute arising out of them or the Service, are governed by the laws of the jurisdiction in which Claylight is established, without regard to conflict-of-law rules, and disputes will be resolved in the courts of that jurisdiction. Nothing in these terms deprives you of any protection you are entitled to under laws of your place of residence that cannot be waived by agreement.
Changes to these terms
We may revise these terms. When we do, we will update the “Last updated” line above, and for material changes we will provide notice through the Service or by email before the revised terms take effect. Continuing to use the Service after revised terms take effect means you accept them; if you do not accept them, stop using the Service.
General
If any provision of these terms is found unenforceable, the remaining provisions stay in effect. A failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These terms are the entire agreement between you and Claylight about the Service.
Contact
Claylight — bhaven@claylight.ai